Privacy Policy

1. Introduction

At JunagadhDistrict.com, we are committed to safeguarding the privacy, confidentiality, and data protection rights of our users. We recognize the importance of maintaining the privacy and integrity of personal data and are fully dedicated to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or interact with our website.

2. Scope of This Policy and Our Role as Data Controller

This Privacy Policy applies to your use of our website, JunagadhDistrict.com (the “Website”). We act as the data controller for the personal data collected through this Website, meaning we determine the purposes and means of processing your personal data. This Policy governs all data collected from users within the European Union, the United States, and other jurisdictions where applicable law requires disclosure of data handling practices.

3. Categories of Personal Data We Process

We collect and process various categories of personal data to provide and improve our services. These categories include:

a. Usage Data:
Information on how you use the Website, including your IP address, browser type, device information, time zone, language preferences, pages visited, and session duration.

b. Account Data:
Details provided when you create an account or register for services, including your full name, address, email address, and telephone number.

c. Profile Data:
Information about your preferences, interests, purchasing behavior, and interaction with site features.

d. Communication Data:
Records of your communications with us, including support queries, contact and follow-up emails, feedback, and inquiry submissions.

e. Technical Data:
Device and system data, such as operating system, mobile platform, browser plug-ins, system configurations, referrer URLs, and device identifiers.

f. Transaction Data:
Details of payments made through the Website, including billing address, payment method, order history, and delivery information.

g. Preference Data:
Your preferences in receiving marketing communications, newsletter subscriptions, product interest categories, and other opt-in/opt-out records.

4. Legal Bases for Processing Personal Data

We process personal data lawfully, fairly, and transparently, relying upon the following legal bases:

– Performance of a Contract: Where processing is necessary for the performance of a contract with you (e.g., account registration or purchases).
– Legitimate Interests: For purposes such as improving site functionality, analyzing usage patterns, and preventing fraud, provided such interests do not override your rights and freedoms.
– Consent: For non-essential cookies, marketing emails, and where required by law. You have the right to withdraw consent at any time.
– Legal Obligation: Where processing is required to comply with legal requirements or regulatory obligations.

5. Your Data Protection Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

– Right of Access: You may request access to your personal data and a copy of the information we hold about you.
– Right of Rectification: You are entitled to have inaccurate or incomplete personal data corrected.
– Right of Erasure: You may request the deletion of your personal data, subject to legal and contractual constraints.
– Right to Restrict Processing: You may request that we limit the processing of your data in specific circumstances.
– Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and transfer it to another data controller.
– Right to Object: You can object to processing based on our legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We implement robust technical, organizational, and administrative security measures to protect your personal data, including but not limited to:

– End-to-end encryption of sensitive transmissions
– Secure server environments
– Restricted access based on role and minimum privilege
– Continuous system monitoring and threat detection
– Staff training on privacy and data security protocols
– Regular security assessments and incident response planning

7. International Transfers

Where personal data is transferred outside your country of residence, including to countries not deemed to have adequate data protection by regulatory bodies, we use standard contractual clauses approved by the European Commission and other recognized safeguards to ensure compliance with GDPR and CCPA requirements.

8. Data Retention

We retain personal data only as long as necessary for the purposes specified in this Privacy Policy or as required by law. The retention periods are as follows:

– Usage Data: Up to 12 months, for security and analytics purposes
– Account Data: Retained for the duration of the account and 6 years after closure
– Profile Data: Retained for 2 years from last activity
– Communication Data: Retained for up to 3 years to maintain support history
– Technical Data: Retained for 12–24 months depending on relevance
– Transaction Data: Retained for 7 years for financial and regulatory compliance
– Preference Data: Retained until consent is withdrawn or 24 months of inactivity

9. Cookie Policy

Our Website uses cookies and similar tracking technologies to enhance user experience, deliver personalized content, and analyze site usage. The types of cookies we use include:

– Essential Cookies: Required for the operation of the Website, including authentication and load balancing.
– Functional Cookies: Enable user settings to be remembered for a customized experience (e.g., language preferences).
– Performance Cookies: Collect anonymized visit data to assess Website traffic and performance.
– Analytics Cookies: Provided by third parties such as Google Analytics to help us understand visitor interaction.

We do not use cookies to collect personally identifiable information without your explicit consent.

10. Cookie Management and Compliance

You have the ability to manage your cookie preferences through our Consent Management Platform and browser settings. By continuing to browse the Website or accepting cookies upon prompt, you consent to their use under applicable GDPR and CCPA standards.

For California residents, you may opt-out of “sale” of personal information or non-essential cookie usage through a “Do Not Sell My Personal Information” feature available on our Website.

11. Special Protections for Children Under 13

JunagadhDistrict.com does not knowingly collect or solicit personal data from children under the age of 13. If we become aware that we have collected such information without verified parental consent, we will promptly delete it. If you believe that a child under 13 has provided us with personal data, please contact us immediately at [email protected].

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our operational practices. Users will be informed of material changes via a notice posted on the Website or via email, where appropriate. Continued use of the Website after changes are made constitutes acknowledgment and agreement to the revised Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, you may contact us at:

Email: [email protected]
Website: https://junagadhdistrict.com

We are committed to ensuring your data is treated with the highest standards of privacy and security in accordance with GDPR, CCPA, and other applicable legal frameworks. Please do not hesitate to reach out with any privacy-related concerns.